New Strategies to Explain Organizational Resilience on the Firms: A Cross-Countries Configurations Approach

Description:

Organizations need to develop their resilience to foster future success and survive in complex environments. This research entails a comparative analysis to understand firms’ strategies in a “black swan” event. We use the “strategy tripod” to operationalize resilience theory and explain the configurations or pathways that lead to high organizational resilience in a crisis context.  The data correspond to 1936 firms drawn from the “Enterprise Survey 2020 for Innovation and Entrepreneurship in China (ESIEC)”, while 66 Central American firms from the “World Bank 2020 Enterprise Surveys” are also analyzed.  The methodological approach fuzzy set qualitative comparative analysis (fsQCA) is applied.  We discuss and analyze the strategies of companies in this “new normal”; our results establish that in the case of emerging economies, organizational innovation seems to be a necessary condition for achieving organizational resilience to a black swan crisis (a finding from both cases).  We also found that labor flexibility and emotional intelligence for the case of firms from China, and adequate control of a turbulent environment for the case of those in Central America, were necessary conditions for each region.  We further argue that digitalization depends on access to government support for its success.  China reinforces its strategies through an intensification of human-resources flexibility.  This country is better prepared for a “black swan” crisis, allowing it to adapt quickly and achieve business model innovation to mitigate the effects of the pandemic.  By contrast, Central America needs to organize itself swiftly if it is to attain corporate resilience.

Results:

New Strategies to Explain Organizational Resilience on the Firms: A Cross-Countries Configurations Approach

New Strategies to Explain Organizational Resilience on the Firms: A Cross-Countries Configurations Approach

Heredia, J., Rubiños, C., Vega, W., Heredia, W. and Flores, A. (2022). New Strategies to Explain Organizational Resilience on the Firms: A Cross-Countries Configurations Approach. Sustainability, 14(3), 1612.

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